- Great Customer Service
We are a team of women who have 30 plus years combined experience in obtaining skill sets in real estate and our service is second to none. We pride ourselves on our communication and forge strong relationships with those we serve to ensure your assets are working in your favour. We are not afraid of going the extra yard and doing what needs to be done – we believe this puts us above the rest!
- Access To Property Information – 24 hours a day, 7 days a week
Anywhere, at any time, you can view your rent statements, financial reports and other pertinent information about your property from our secure internet site – remcity.com.au.
- Maximising Your Rental Return
Once your property has been leased, we are constantly monitoring rental levels and initiating rental reviews where required to ensure your property receives maximum returns.
- Finding a Suitable Tenant in the Quickest Possible Time
We have well trained, full time staff who are 100% focused on finding you a suitable tenant in the fastest possible time. In addition, a fully informative advertisement, including internal and external photos of your investment property, will be placed on several major real estate websites to ensure your property reaches the widest possible audience of prospective tenants.
- Swift Action On Rent Arrears
Staff closely monitor rent arrears and strictly follow procedure. Our system will send an SMS to any tenant that falls 4 days behind in their rent. Should a tenant fall 8 days into arrears our well trained staff will call you and then begin the legal process as set out by the Residential Tenancies Authority.
- Detailed Property Inspections
Every detail of your property is carefully recorded and photographed to ensure that you are not held responsible for any tenant damage.
Our team is one of the best in Mackay. Every property manager is a highly trained professional with many years’ experience.
- Point of Contact
You will be given a direct phone number and email address for all contact. This will give you direct contact with the team of experts that manages your property. You can contact them with any questions you may have about your property. You will be provided with full and open communication. No surprises
- Our Guarantee
We know how to deliver outstanding property management service. That is why we have no hesitation in offering you a written guarantee. Click on this link to see “Our Service Guarantee”
- Real Estate Mackay City Business Principles
- Good value is more important than a good price.
- If we stuff it up, we’ll fix it up.
- We won’t promise you the world then deliver you an atlas.
- Action, not talk!
- If it’s not in your best interests, we’re not interested.
Download our e-book “Exclusive Property Owner’s Handbook”. Just CLICK HERE.
Contact Us About Managing Your Property
Talk to Jenny Cameron on 0408 113 355 or email email@example.com to receive our comprehensive brochure.